SMS Privacy Policy

Steel & Associates (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our SMS messaging service and website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other information provided by you during consultations or appointments.

• Communication Data: Details about your interactions with us, including messages sent through SMS, email, or other platforms.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments.

• Send reminders, updates, or important information related to your case.

• Respond to inquiries and provide support.

• Improve our services and tailor communications to your preferences.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except:

• When required by law or legal processes.

• To trusted service providers who assist us in operating our business (e.g., SMS or email platforms), under strict confidentiality agreements.

4. Opt-In and Opt-Out for SMS Messaging

By providing your phone number, you consent to receive text messages from Steel & Associates.

• To opt out of receiving text messages, reply “STOP” to any SMS message from us.

• To get help, reply “HELP” or contact us directly at info@matthewgsteel.com.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent for certain types of processing, such as marketing communications.

To exercise your rights, please contact us at info@matthewgsteel.com.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: 833.43.STEEL (833.437.8335)

• Email: info@matthewgsteel.com

• Mailing Address: 2000 Belle Chasse Highway, Suite 210B, Gretna, LA 70056